Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Program Listening services, you agree to be bound by these terms. If you do not agree, do not use our services.

2. Service Description

Program Listening provides operational intelligence services for SMEs, including signal monitoring, early warning alerts, and decision-ready insights.

3. Subscription and Payment

Services are provided on a subscription basis. Payment is due according to your selected plan. Implementation is included in all subscriptions.

4. Your Responsibilities

You are responsible for providing accurate business context and maintaining the confidentiality of your account credentials.

5. Intellectual Property

Program Listening and related technology remain our intellectual property. You retain ownership of your business data.

6. Limitation of Liability

We provide insights and early warnings to support decision-making. We are not liable for business decisions made based on our services.

7. Termination

Either party may terminate the subscription with appropriate notice. Upon termination, your access to services will end.

8. Changes to Terms

We may update these terms from time to time. Continued use of services constitutes acceptance of updated terms.

9. Contact

For questions about these terms, contact us through our contact page.